Anti-Theft Crossbody Sling Bag

Anti-Theft Crossbody Sling Bag is engineered for confident movement through crowded cities and busy travel days, combining a torso-hugging anti-theft design with an over-pocket security clip that blocks easy access and a reinforced slash-proof strap that resists cutting attempts. Worn close to your body with zippers positioned away from strangers, it keeps your essentials protected while maintaining quick access when you need it. The structured, water-resistant shell safeguards your phone, wallet, passport, and tech from pressure and light rain, while the integrated USB port allows seamless charging on the go. Compact yet intelligently organized, it delivers sleek urban style with serious protection—so you can move freely without constantly checking your bag.

Monday to Friday, 09:00 AM - 05:00 PM EST.

• Email: info@outhavn.com
• Phone Number: +13072432643
• Contact Form

Important Information

Order Cut-Off Time: 4:00 PM (IST)
Processing Time: 1–3 days (Monday to Friday)
Transit Time: 4–6 days (Monday to Friday)
Total Delivery Time: 5–9 business days
Shipping Fees:

Once your order has been shipped, you will receive a dispatch confirmation email containing a tracking link, allowing you to monitor your shipment’s progress in real time.

Potential Delivery Delays

While we aim to deliver all orders within the stated timeframe, delivery delays may occur due to circumstances beyond our control. These may include, but are not limited to:

• High-demand periods such as holidays or promotional campaigns
• Public holidays affecting courier services
• Severe weather conditions or natural disruptions
• Unexpected courier or customs processing delays
• Increased shipment volumes or logistical disruptions

If your order has not arrived within the estimated 5–9 business days, please allow up to an additional 2 business days for potential transit delays.

If your parcel has still not been delivered after this extended period, contact our customer support team at info@outhavn.com. We will investigate the issue and take appropriate action.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, contact us promptly at info@outhavn.com and include the following:

• Your order number
• A detailed description of the issue
• Clear photos of the item and its packaging

Once the issue has been verified, we will arrange one of the following resolutions:

• A replacement item shipped at no additional cost, or
• A full refund issued to the original payment method

Order Cancellations

To request an order cancellation, contact us as soon as possible at info@outhavn.com. Cancellations can generally be processed if the request is received before order processing begins.

Once an order has entered the processing stage, cancellation is no longer available. Once the order has been shipped, cancellations can no longer be accepted; you can request a return as listed in the Return and Refund Policy.

At Outhavn, we aim to make returns, refunds, exchanges, and order cancellations more clear. If a purchase does not meet your expectations, please follow the guidelines below.

Items can be returned within 30 days of delivery. No restocking fees are applied. Refunds are processed within 7 days after approval. If the return is approved, customers are responsible for return shipping costs. Exchanges are accepted under specified conditions. All returns follow our Terms of Service.

Order Cancellations
To cancel an order, contact us promptly at info@outhavn.com. Cancellations are only possible if the order has not yet entered the processing stage. If you no longer want to keep the item after delivery, you can request a return by following the return steps and requirements.

Damaged or Incorrect Items
If you receive an item that is damaged or incorrect, email info@outhavn.com with your order number, a brief description of the issue, and photos of the item and its packaging. Once the request is reviewed, you can request a replacement or a full refund.

Return Requirements
Items can be returned within 30 days of delivery, and returns outside this period cannot be accepted. Returned items must be unused and unwashed, remain in their original packaging, and have all tags attached.

Returning an Item
To start a return, contact info@outhavn.com with your order number and the reason for the return, then wait for approval before sending the item back. After approval, follow the instructions provided for packaging and the return address. The item should be packaged securely to prevent damage during shipping.

Refunds
You will receive email confirmation once the returned item is received and approved. Refunds are issued to the original payment method within 7 days after approval. Payment providers or banks may require additional time before releasing the funds.

Additional Notes
Customers are responsible for return shipping on items that are not defective. Items should be packaged securely to avoid damage during transit.

Exchanging an Item
To request an exchange, contact our support team with your order details within 30 days of delivery. Submit your request by emailing info@outhavn.com with your order number and the item to be exchanged. The item must be unused and unwashed, remain in its original packaging, and have all tags attached. After review, you will receive instructions for returning the original item and obtaining the replacement.